When you're working on how to talk to people, you'll learn a lot about how to do great conversations - and most of us do not converse very well. A great conversation takes a balance between talking and listening. This balance is important because bad communication leads to bad relationships, at home, at work, everywhere. Celeste Headlee has worked in public radio since 1999, as a reporter, host, and correspondent. TED is the owner of this TED Talk: How to Have a Good Conversation | Celeste Headlee | TEDxCreativeCoas